Visionaries Privacy Policy
Last Updated: 12/09/2024
1. Introduction
This Privacy Policy explains how Visionaries ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website (lokavision.com) and our associated Discord community. We are committed to protecting your privacy and handling your data transparently.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Payment information (processed through Stripe)
- Content you share within our community
- Communications with us or other community members
- Discord profile information when you join our server
2.2 Information Automatically Collected
We automatically collect certain information when you visit lokavision.com, including:
- Usage data (pages visited, time spent, interactions)
- Device information (browser type, IP address)
- Cookies and similar tracking technologies
- Analytics data through third-party services
3. How We Use Your Information
We use your information for the following purposes:
3.1 Essential Operations
- Managing your account and membership
- Processing payments and subscriptions
- Providing access to platform features
- Facilitating community interactions
- Delivering Loka's personalized feedback (Lumen Role members)
3.2 Communications
- Sending important service updates
- Delivering marketing communications and newsletters
- Providing community notifications
- Responding to your inquiries
3.3 Platform Improvement
- Analyzing and improving our services
- Monitoring and preventing abuse
- Developing new features
- Understanding user preferences
4. Third-Party Services
4.1 Service Providers
We work with the following third-party services:
- Webflow (website hosting and content management)
- Memberstack (user authentication and membership management)
- Stripe (payment processing)
- Discord (community platform)
Each of these services has their own privacy policy governing how they handle your data.
4.2 Discord Integration
- Your Discord profile information is subject to Discord's Privacy Policy
- Community interactions within Discord are governed by Discord's Terms and Privacy Policy
- We do not control and are not responsible for data collection or processing by Discord
5. Data Storage and Security
5.1 Data Storage
- Account and payment information is stored securely through our service providers
- Community content is stored on Discord's servers
- Website data is hosted through Webflow
5.2 Security Measures
- We use industry-standard security protocols
- Payment information is encrypted and processed securely by Stripe
- We regularly review our security practices
- Access to personal data is restricted to authorized personnel
6. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Request a copy of your data
- Lodge a complaint with relevant authorities
7. Data Retention
- Account data is retained while your account remains active
- Payment records are kept for legal compliance purposes
- Content you share may remain available unless specifically deleted
- You can request account deletion at any time
8. Marketing Communications
You can opt-out of marketing communications at any time by:
- Using the unsubscribe link in our emails
- Contacting us at visionaries@lokavision.com
- Adjusting your notification preferences in your account settings
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect or maintain information from persons under 18 years old.
10. International Data Transfers
Your information may be transferred and processed in countries other than your own. By using our services, you consent to this transfer.
11. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your login session
- Remember your preferences
- Analyze website usage
- Improve our services
You can control cookie preferences through your browser settings.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes via email or through the platform. Continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Information
For any questions or concerns about this Privacy Policy, please contact us at:
14. California Privacy Rights
California residents may have additional rights regarding their personal information under the CCPA. Please contact us for more information.
